Sticker Ninja · Help & policies
Shipping Policy
From proof approval to your doorstep. Here’s how production, postage and tracking work.
Delivery to Australian addresses.
Eligible orders qualify at checkout.
Eligible orders qualify at checkout.
Where we deliver
We deliver to Australian addresses, including Tasmania, using Australia Post. International delivery and customer pickup are not currently offered.
Enter your complete delivery address at checkout, including your postcode and any unit or business details. The delivery options available for your order will be shown before payment.
Shipping options & costs
Shipping is calculated for your order at checkout. Standard and Express services are available where shown. All prices on the site are in Australian dollars.
| Eligible order value | Shipping available |
|---|---|
| Under $60 | Paid Standard or Express, at the rate shown at checkout. |
| $60–$99.99 | Free Standard, with a paid Express upgrade where offered. |
| $100 or more | Free Express. |
Eligibility depends on the qualifying cart value and any applicable discounts. Confirm your selected service and final shipping charge at checkout before paying.
Production & proof approval
Your stickers are made to order. Production needs payment, usable artwork and any required proof approval. If you choose to email artwork later or request a manual proof, allow time for those steps before production can begin.
An uploaded file is not an approved proof. Check your artwork, size, shape and border before approving. If artwork or size changes, a new proof may be needed.
Large quantities, special materials or artwork changes can affect production time. Use the estimate shown for your order and contact us if you need clarification.
Delivery estimates
Production time and postage time are separate. Delivery estimates are a guide, not a guaranteed arrival date. Business days exclude weekends and public holidays, and transit times depend on your destination and the selected service.
Express shipping speeds up the postage stage; it does not automatically make production a rush order. Carrier delays or service interruptions may affect arrival.
Need your order by a date?
Tell us your required date before ordering. If a Rush Order option is available on your product, its fee will be shown before payment. Contact us to confirm whether your deadline is achievable; selecting a date alone does not guarantee arrival.
Track your parcel
When a tracking number is provided for your dispatched order, use it on the Australia Post tracking page. Check your order email and spam folder, and view your account for available order updates.
Delayed, damaged or missing delivery
Contact [email protected] with your order number and tracking details if your parcel is overdue, arrives damaged or cannot be located. Keep any damaged packaging and photos to help us investigate.
If you entered an incorrect address, tell us immediately. If a parcel is returned to us or needs to be redirected, we will explain the available options and any applicable cost before arranging another delivery.
Nothing in this policy limits your rights under Australian Consumer Law. For product problems, see our Returns & Refunds Policy.
Need a hand? Ask a Ninja.
Send us your question and, if you have ordered, your order number. We’ll help you with the next step.
Contact the team